1. How much is the shipping fee?
Shipping fee is calculated by actual weight / volumetric weight, whichever higher.
a) For West Malaysia, shipping fee is RM 8 for parcels up to 5kg.
b) For East Malaysia, shipping fee is as followed:
Within 1kg = RM15
1.1kg – 1.5kg = RM20
1.51kg – 2kg = RM25
Every subsequent 1kg = Additional RM10
c) FREE SHIPPING for West Malaysia for orders above RM 80. (Unless adjusted during seasonal sales.)
2. How long is the time of delivery?
Pre-order / Backorder products will take 3 – 4 weeks for the delivery.
Products with ready stocks will take 2 – 5 days for West Malaysia, and 5 – 8 days for East Malaysia.
3. When will I receive my tracking number?
Order status will be updated via email. You will receive the tracking number when it is available.
4. How can I contact Mewbie Home for queries regarding shipment?
You may follow our Instagram account @mewbiehome. We respond fastest on IG DM.
Alternatively, you may Whatsapp us +6011 5333 6601.
Last resort would be through E-mail to [email protected]. Just head over to ‘Contact’ page at the bottom of our website. We will revert to you soonest possible. 🙂